Since RPA was introduced to the banking industry, these software robots have been helping to reduce manual labour, and getting processes at front, middle and back offices done faster, cheaper and more accurately.
Take the next step to reap more benefits from automation by leveraging on A.I. to enhance RPA, through computer vision, natural language processing (NLP),and machine learning.
RPA does data-entry; A.I. helps to recognize logos/faces, improves accuracy of data-extraction
RPA searches databases; A.I. helps to reduce “false hits”
RPA manages/ completes activities in workflow; A.I. predicts who will get loans
RPA accesses CRM/ records enquiries; A.I. attempts to give answers to enquiries
RPA manages/ complete activities in workflow; A.I. detects potential fraud
RPA extracts info from feedback, A.I. helps to gauge customers’ sentiments
of time for integration
Gleematic A.I. RPA is easier to use and set up, compared to other automation tools, so that even end-users can be empowered to tap on the power of A.I. robots. You can learn to create and edit scripts to direct the robots.