Robotic Process
Automation and Outsourcing

A.I. Robotic Process Automation (RPA) in Singapore

Enter robotic process automation (RPA), where software robots control computers and complete jobs traditionally done by white-collar workers in Singapore. Our core product, Gleematic, is robotic software to help you automate manual business processes – especially the repetitive ones - so that you can free up your employees to do more value-added work. Software robots are flexible, trainable and can work with any system – even legacy ones.

What is Robotic Process Automation?

According to Institute for Robotic Process Automation (RPA) & Artificial Intelligence, RPA is "the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems." 

Unlike mechanical bots, robotic process automation solutions are software robots that do not require a drastic change in the I.T. infrastructure of companies.

Some robotic process automation solutions require some level of programming knowledge to set up tasks. Gleematic RPA is one of the few robotic process automation tools in the market that does not require users to have extensive knowledge of computer programming languages.

Robotic Process Automation in the banking sector

Banking is emerging as the leading industry for adoption of RPA tools. This is understandable as banks have large volumes of transactions to be processed daily with strict regulations for accuracy.

Some uses of robotic process automation in banking are:

  • KYC (know-your-customer) processes (e.g. collection, verification and record keeping of customer identification information)
  • AML (anti-money laundering) / Due-diligence checks (e.g. checking sanctions lists/ government databases)
  • Checking loan eligibility of applicants (based on specified rules)
  • Loan processing 
  • Reporting/ consolidation of data
  • Acknowledging and replying emails with customised information
  • Detection of patterns for potential fraud/ malicious activities

Robotic Process Automation for insurance companies

Robotic process automation in insurance rids insurance companies from the need to handle large amounts of data and quotes manually, on a daily basis. Opting for robotic process automation in insurance does not only increase the pace at which the work is done, but also enhances the quality of the work to make sure you deliver your customers what you promise.

Examples of use of robotic process automation tools in insurance industry:

  • KYC (know-your-customer) processes (e.g. collection, verification and record keeping of customer identification information)
  • Due-diligence checks (e.g. checking sanctions lists/ government databases)
  • Giving quotations (based on information submitted by enquirer)
  • Processing claims (e.g. extracting data from hospital bills, entering into insurance system, etc.)

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Benefits of Robotic Process Automation (RPA)

  • Extremely fast
  • Very cost-effective
  • Scalable beyond headcount
  • Better use of staff for higher-value tasks
  • Predictable, consistent, accurate
  • Available every hour of the day
  • Compatible with existing technology

Examples of tasks that Robotic Process Automation (RPA) can help with:

  • Data entry and compilation
  • Quality-control data entry (for manufacturing)
  • Web scraping
  • Survey result collation
  • “Copy and Paste” into various systems
  • Performing system checks
  • Other repetitive and/or rule-based tasks 

Blog entries

Giving thanks for a fabulous 2016!

new year party

It's been a fabulous year! We are thankful to have met many people who showed interest in our Gleematic robotic process automation (RPA) solution, and have generously shared many suggestions on various aspects of business.

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Gleematic RPA: functions to date

Gleematic robot w clock 01
Gleematic robotic process automation (RPA) solution grew in functionalities over the past few months. The software now includes cognitive functions, in addition to the typical “copy and paste” functions.

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Scrum framework for managing projects

Scrum Framework blog 900px
Glee Trees team attended the “Scrum Master” course at Institute of System Science at NUS (National University of Singapore) on 4- 6 October. Scrum is a framework for managing projects, usually in developing computer software, and is part of “Agile” movement.

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